How SandboxSys keeps your information private and secure

Information We Collect

We collect data to deliver services, respond to inquiries, and improve the platform. This includes account details, support requests, usage patterns, payment confirmations, and any information you choose to provide during communication with our team.

• Contact and account details such as name, email, phone number, and billing address.
• Transaction and payment data related to service access, subscriptions, and invoices.
• Technical information from your browser and device, including IP address, session activity, and cookies.
• Support and service inquiries, incident reports, and configuration preferences you share.

How We Use Personal Data

Personal information is used to provide and improve our SAP practice environments, communicate with customers, and maintain platform security. We do not sell your information to third parties.

• Provisioning and managing SAP sandbox environments, including access and support.
• Responding to service requests, billing inquiries, and technical issues.
• Monitoring usage for performance, fraud prevention, and infrastructure improvement.
• Sending service notifications, policy updates, and optional marketing when authorized.

Cookies and Tracking Technologies

We use cookies and similar technologies to make our website work properly, remember your preferences, and gather analytics. You can control cookie preferences through your browser settings.

• Essential cookies for navigation and secure session handling.
• Analytics cookies to measure website performance and improve content.
• Optional cookies for personalization when you choose to enable them.

Third-Party Services

We may work with trusted service providers to process payments, host infrastructure, and send communications. These providers receive only the data necessary to perform their functions and are required to protect it under contract.

• Payment processors for secure checkout and billing.
• Cloud hosting providers for our SAP environments and website.
• Email and messaging services for support and operational notifications.

Security and Data Retention

We use administrative, technical, and physical safeguards to protect information from unauthorized access. Personal data is kept only as long as needed to support the services and comply with legal obligations.

• Encrypted storage and secure access controls for customer information.
• Regular security reviews and monitoring of our infrastructure.
• Retention timelines aligned with service delivery, billing, and legal requirements.

Your Rights and Choices

You can request access to your personal data, ask for corrections, or request deletion where permitted by law. If you receive marketing communications, you may unsubscribe at any time.

• Access or correct your account information by contacting support.
• Delete personal data when it is no longer needed for legitimate business purposes.
• Opt out of marketing emails by using the unsubscribe link in the message.

Policy Updates

We may update this privacy policy as our business and services evolve. When material changes occur, we will post the revised policy on this page with an updated effective date.

Last updated: June 1, 2026.

Contact Us

For questions about this policy, please contact SandboxSys support at [email protected].